We accept orders Online, Fax and Telephone.

We gladly take VISA and Master card as payment method as well as money order, cashier's check or personal checks. (Personal checks take 5 to 10 business days to clear.)


ONLINE order                                 

Our online order page uses industry standard SSL(Secure Sockets Layer) to protect your personal information. During secure mode, when the golden padlock is visible on your browser, the encrypted link between a web server and a browser protects any data exchanged. So you can safely transmit information such as Credit Card information without worrying about it being stolen during transmission. Once we retrieve your personal information using secure mode, sensitive information would be removed from the server to assure its safekeeping.

When you transmit your sensitive information over the Internet, please check the followings;
--- The browser shows webpage URL starts with "https" ("s" shows at the end)
--- The browser shows "lock icon" (Make sure it shows on the browser, not on the webpage!)
These indicate the webpage you are currently looking is secure and the information you typed in will be safely transmitted.

Please be advised that after we receive your online order, we will calculate shipping/handling fee and notify you of the total amount by e-mail. Your credit card will be charged for the total amount only when we ship your ordered items.

----- Please, DO NOT send sensitive information, such as credit card number via email. Email is not a secure way to transmit such information. -----

If you are not comfortable transmitting your credit card information over the Internet, you can choose "Check or Money order" payment option. Then print out your order page and call us or fax us with your credit card number.

You can choose to pay with your personal check, money order or cashier's check. Please wait until you receive an e-mail from us notifying you of the total amount.
For the above reasons, it is very important that we have your Correct e-Mail Address.
We will not sell, share, give your personal information to other parties.

PayPal order
Please note that 3.5% of transaction amount will be added for PayPal payment option.

When you place an order, please select "Check or Money Order" as a payment option and indicate PayPal payment in the "Comments" field at the bottom. We will let you know the total amount including handling and shipping fee via email as soon as possible.



FAX order
Please print out order form from our website and fax it to (713) 433-1817
To print out our fax order form, click


TELEPHONE
order
Call our store (713) 433-1817 to place an order. Please be ready to give us the following information.

1. Item number or item description
2. Quantity
3. Name/ Business name
4. Shipping address
5. Daytime telephone number
6. Purchase order number (if appicable)
7. Credit cardholder's name
8. Credit card number and expiration date
9. Credit card billing address (if different from shipping address)

If you find it easier and safer, please send us information 1-6 by e-mail or on-line order using "check and money order" option, and then call us to complete the order.

 
  CATALOG
We no longer offer a printed catalog. You can now check all of our product line on our online catalog. If you can not find the product that you are looking for, please contact us. We will be glad to help you.

 
       
 

Sales tax
Texas residents must pay sales tax (8.25%)

       
 

Shipping and Handling fee

-- Shipping fee: Usually, your items will be shipped by US Priority mail with insurance. The postage and insurance fee will be added to the merchandise total. If you prefer other shipping methods, please let us know when placing your order.

-- Handling fee:
$5.00 for under $30.00 purchases
$2.00 for over $30.00 purchases
International purchases $10.00 handling fee will be added regardless of the purchase price.

   
  International shipping
We may not be able to ship to some countries. Please contact us for details.
   
       
  RETURNS
We stand behind all of our products and we carefully inspect our products before we ship. If you find defects in the products you received, please contact us before you return the product. The products must be returned by Certified Mail within 10 days in original condition. (15% re-stocking fee applies)
--Enamels
Due to the nature of the products, enamels are NOT returnable. Please make sure you are ordering the correct item and quantity. This is to eliminate the possibility of mixing with other enamels and to assure enamels we sell are100% contamination free. To help you to choose the correct item, sample packages of enamels are available.
   
  Sample Package
We offer sample package of enamel powder at $1.00 so that you can determine which color you would like to use on a certain project. However, due to the cost of selling these samples we have to limit the sales of sample package 10 color samples per customer per year.
   
  COLOR CHART
To achieve the most accurate catalog color, we make our own color samples at our studio and photograph them as accurately as possible. However it is impossible to duplicate exact enamel colors on the screen. For your convenience we have sample packages available.
   
       
  --- We reserve the right to change price without notice. ---    
       
  Please check our website frequently to see additional products and artist's gallery.
We appreciate your business.
 
       

( PayPal buyers add 3.5% to total )

 

 

 

 

 

 

 

 

 

 

 

How to order